Pagerduty to JSM integration

#1

Myself trying to integrate Pagerduty with Jira Service Management. I am following the below article.

Jira Cloud Integration Guide | PagerDuty

I have successfully completed up to point 5 an when I click on save myself getting below error, kindly advise.

Outbound Integration must be an object containing properties id & type

#2

Hello,

Thanks for reaching out on our community space! Can you let me know more details about the error? It seem like the screenshot didn’t come through?

John

John O’Donnell
Team Lead, EMEA Support@pagerduty.com

#3

Dear John,

Thanks for your reply, PFA error.JSM integration error.docx (98.7 KB)

#4

Hi John,

After an integration step, during configuration when I try to save, myself getting the attached error shared.

#5

Hello,

|t appears you have raised a separate ticket where you got an update regarding your plan, glad we could clear this up for you.

John

John O’Donnell
Team Lead, EMEA Support@pagerduty.com

#6

What is the solution as I have the same error?

1 Like
#7

Hi @Inactive-Member-27144877, we’re also having this error, could you clear up what’s the issue? We’ve been told to ask here concerning this issue. Thanks!

1 Like